How the Reward can make or break the Recognition!


ashipI used to train a lot of management workshops that asserted that the reward doesn’t mean as much as the effort taken to actually recognize an employee. As long as the reward fits the value of the effort you are recognizing, this is an assertion that normally stands up, but not always.

In the area of sales, you can often prompt rapid effort from your sales team by holding up a carrot if certain criteria are met, and if the carrot is something people want they will often over achieve just to get the reward.

It is important to note that value is in the eye of the receiver, not the giver. You as the manager might think that a weekend for two at the local motel with a cash bonus of $25 for food is a winning offer, but unless your employees agree, they are not apt to put in any extra effort.

 

The dollar amount doesn’t make the reward automatically valuable:

So a sales manager has been used to popping a $1000 to his team members when they meet what appear to be more than stretch goals. He told me that initially it got some people to push hard because they all seemed to have an idea of how to spend the money. But over time, he noticed either people where putting the money in savings, or paying off a bill. Since this was not too exciting, the energy to earn the bonus was losing steam and the after effect was very short lived motivation.

I asked him to consider booking a 3-day cruise from one of two ships in our local port of Long Beach, and as a Travel Agent, I would work with him to pay for the cruise, the gratuities and include any on board spending dollars but not to exceed $1000. But even though the dollar amount was the same, he should raise the bar for the goal to win. (Note, the cruise would need to be taken within the next 3 months at a date that worked best for the winner.)

Since last quarter he had no one that won the bonus, he was eager to try something new.

Well, he cut the time from 3 months to 2 months to win a cruise, and set no limit on how many could win. He also upped the sales goal 20%. Guess what happened? Yes, five employees pulled it off! And because they all took their cruise at different times, each time they returned to work the buzz started again about what a great time they had. Not only is this team eager for the next contest, they also got a needed break from work which rejuvenated them too!

Just an idea for how using the right reward can make all the difference. If you want to give it a try, email me at jhopkins@cruisesinc.com or stop by www.JimLoriTravel.com and explore the possibilities!

NOTE:  Cruise Pricing varies throughout the year.  For reward purposes, always set a limit for what you will pay up to and the remainder is on the employee.

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Last Week to Plan Your Vacation!


cruisesinc logoI once worked for an employer that at this time of year was requiring all employees to submit the entire year’s vacation requests by the end of January.  My wife and I would scramble each January to plan out what we were going to do with our 4 weeks and when we should take the time off.  It was nerve racking to say the least.

However, one of the reasons this employer had this requirement was to focus everyone on taking their paid vacation each year, and avoid skipping it for one work related reason after another.  To their credit, the world revolved just fine when we were gone and everything got done without anymore crisis than normal.  And everyone took their time off!

As a Vacation Specialist with Cruises Inc., I can tell you that the beginning of the year is a great time to setup your vacations.  The early bird not only gets the worm but a lot of other savings and extra perks.  Cruise Lines especially are handing out all sorts of goodies and incredible rates to fill their ships.

So even if your employer doesn’t require you to plan out your vacations in advance, you should for your own piece of mind grab an annual calendar and pick your days.  Shop now and put down low deposits to guarantee your trip and have events to look forward to.  Then the next time a really tough day hits you, imagine your time off and where you are going.

Drop by and see what a vacation planner can do for you at our Cruises Inc. website –  www.JimLoriTravel.com

Taking a “REAL” Vacation


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How many of you spend your vacation at home doing chores? How many of you regularly skip vacations and work nearly every day of the year without a break? While sometimes bigger projects like painting are worth saving until you have more time off, if your only alternative to skipping vacation to avoid home projects is staying at work you are not doing yourself any favors.

Health wise, and mentally we benefit from checking out of the daily routine to decompress. Spending any vacation away from work is a good beginning. However, if you can step away from home too, and experience something new, you come back refreshed, and that is what vacation is supposed to do.

You don’t have to take your whole two weeks at the same time, but devote at least a week to an away vacation. With time away at a hotel and different food than the home kitchen, you are treating yourself to new experiences. Cruises, Land Tours and Resorts in varying degrees can transport you to new experiences and new places.

But if you are like most of us, you may have experienced a poor vacation. Hotel reservations that got screwed up, or air travel disruptions that caused delays. Maybe that driving vacation was going great until the car decided to die. Don’t let those times mess with you. Stuff happens, and the key is to find vacations that minimize the bad experiences.

Take cruising vacations as an example. We all hear about the ships that hit bad weather, miss ports, or have mechanical problems. The difference is the cruise lines make up for these very rare inconveniences. After 30 some cruises without incident, I found myself on a ship leaving Los Angeles that found the need to be towed back less than 24 hours later due to mechanical problems. It took 2 days to be towed back, and yet it was the healthiest cruise I’d ever been on with mostly fresh fruit and vegetables eat, and lots of sleep. We got a full refund and a free cruise for next time. It was an experience I would never want to repeat, but I ending up on the winning side of a bad stroke of luck.

Many people skip travel insurance, and yet it is inexpensive and covers delays, cancelations, lost baggage and medical costs to name a few, and one more thing that can save your vacation from disaster. How about taking tours on your own that get you lost versus professional tours with guides that don’t get lost and don’t lose you?

Now while I love to cook, I hate trying to decide where to go eat at each meal. I can nickel and dime a vacation into a rather miserable experience for my whole party. This is why I love resorts with meals included, or my favorite vacation on a cruise ship. The only work I have is packing and getting myself on the ship. After that they take care of everything and I get a real vacation.

If you have never had a really good vacation, or you wonder if you have paid too much for ones in the past, you may need a new Travel Agent. I would love to help you, so stop by my website – www.JimLoriTravel.com and you will be routed to my Cruises Inc. website. Call me or send me an email at jhopkins@cruisesinc.com and let’s put together your next “Real Vacation” – One you will remember!