Last week I discussed the differences between an incompetent manager and an evil manager. What I should have mentioned is the dynamic of a manager with evil motives and is totally incompetent. Yikes! These managers are the ultimate nightmare!
So this week I want to discuss how we should deal with evil managers.
If you like your company and the work you do, but your manager is the challenge, then leaving the company is probably not your first idea. If everything about your job is awful, then it probably is your best option to just find a better job. It is not worth the hassle to get away from a bad manager but still be in a company and career that doesn’t fit either.
If you have decided to stay and try to change your circumstances, then my advice is the same no matter which course of action you take next. Take detailed notes of every interaction with the evil manager. Keep printed copies of all performance records, memos, performance discussions between you and the evil one. Make a list of all people that could speak as a witness or have experienced the same evilness. And keep this all at home!
Now while I opine often about incompetent human resources, the truth is they are not all incompetent. They may be superstars at your company, but chances are if they were this evil manager would have been gone without any help from you. Since you are now working with a weaker human resource function, your ability to get satisfaction or help at all is not assured. But hear me loud and clear, you must try and give them the ability to do their job. Sometimes evil managers exist simply because human resources have never been informed.
So let’s assume you went to human resources and nothing has changed. I dare say that “nothing” is not the right word after you have turned in an evil manager because retribution has no limits with an evil manager that feels they have been attacked. So be aware that there will be hell to pay for turning them into the authorities; especially if the authorities couldn’t change the situation.
Depending on the nature of the issues involving the evil manager, you may want to file reports with the Labor Board, or the EEOC. These agencies are overworked, and although will get to your complaint, it might be months before they look into it. This is why everyone should have the name of a local employment law attorney and a personal injury attorney that practices employment law injuries.
By definition, until you suffer a financial loss most employment law attorneys won’t have the ability to take your case. If wage and hour laws not enforced caused you to lose money, then you have a financial loss. But if your evil manager screamed and yelled at you, verbally filleted you to the point of tears, honestly there is very little you can do to get you out of your personal living hell.
While I have been in the training, learning and performance improvement industry for the past 26 years, I realized that learning and behavior changes often require different approaches for different learning styles. In my everyday life this means how the training should be delivered to get a behavior to develop or change. When dealing with evil managers, driven by evil motives, it doesn’t matter if they are incompetent. The first thing that needs to change is their spirit.
Since it is not practical to perform an exorcism on your evil manager, the next best thing begins with serious consequences from human resources that usually require termination. When you need an attorney, the problem is deeper than just the one evil manager, and so the entire organization must be penalized. Not only does the company need to terminate the employment of the evil one, they will need to take a financial hit to the bottom line that motivates changes so this never happens again.
In my younger days when I was confronted with an evil manager, I would often respond with the same level of emotion that was being dished out in my face. I never sought legal help and fought my own battles. Because I know HR laws inside and out, I can defend myself against evil people. As long as I fight fair and play by the rules I am protected. It is a fine line I never want to cross in doing battle with evil that I go as far as to join “the dark side” in my quest for winning right over wrong.
But while I like a challenge, when it comes to advising other people, I say keep good records and get outside help if necessary. Evil does exist, but it doesn’t need to win.