Having an ego is one thing, but to be unable to apologize when you screw up something is a complete lack of character. To gloss over your role in a business relationship gone south, by just ignoring the facts and walking away does more to destroy your reputation that a simple moment of being a little humble could erase.
Let’s begin with what we all know to be a sincere apology. First recognize that as humans we all make mistakes. When we make one, or are called on the carpet for a mistake we are trying to avoid admitting, we should own up and apologize for what went wrong. Remember that a sincere apology includes specific admissions for our fault and not just a general and wide “I’m Sorry” and close out the discussion.
In the work environment, I have made some blunders (remember I am human) and the quicker I admit my participation and apologize to the people involved the faster we pick up the pieces and move forward. At the same time I have been on the other side of these conversations, and am still waiting for apologies that will never come.
Which brings me to the gist of this blog. Yes you should admit your mistakes and ask for forgiveness. But what happens when you are waiting for an apology that will most likely never arrive?
If you are still working with this person, you really need to just put it behind you and try to forget it. Otherwise it will be a constant thorn in your side and the only loser is you. However, if you can separate yourself from this person, I say run and don’t walk to get away from them.
I recently got the short end of the stick by a professional that didn’t fulfill his end of a contractual agreement. After numerous attempts to secure the services promised, I requested my money back. I was ignored. So I invoiced him for a refund, and basically promised to hound him like the worst collections officer he had ever encountered. I got a promise to send me a check, but I also severed all professional ties to him too. In no uncertain circumstances did I want to endorse him and I want nothing more to do with him or his company.
If you are asking why I am being so final. Simple. The man was unable to apologize. Period.