Monthly Archives: February 2012

Succession Planning from the Bottom Up

Posted on February 29, 2012 by

Why is it when we hear the words “Succession Planning” do we automatically focus on only the CEO?  Granted this is the pin point of the top of the pyramid, but without a solid base the top of the pyramid … Continue reading →

Posted in Organizational Development, Strategic Planning | Leave a comment

What’s Wrong with Burning a Few Bridges?

Posted on February 22, 2012 by

Conventional wisdom tells us to never burn a single bridge in our professional lives because you never know when you might need that relationship again.  I firmly believe that there are going to be circumstances and people who nearly require … Continue reading →

Posted in General, Workplace Issues | Leave a comment

Knott Into Service!

Posted on February 14, 2012 by

My wife and I married 25 years ago today.  On our first anniversary we stayed at the hotel next to Knott’s Berry Farm in Buena Park, CA and spent the following day at the theme park.  For our 25th anniversary … Continue reading →

Posted in Customer Service | Leave a comment

How Good Is Your Vision?

Posted on February 9, 2012 by

Anyone that wears glasses or contacts will tell you that each year the eye exam becomes harder to deal with if the aging process is contributing to your loss of vision.  Oh, sure you can see the eye chart with … Continue reading →

Posted in Leadership Development, Management Development | Leave a comment

Ready, Set, Resign!

Posted on February 1, 2012 by

Whether you call it quitting, leaving or resigning, the fact remains that when an employee tells you, usually you have little or no chance to change their minds.  The damage is done, and you have lost this employee. Now I … Continue reading →

Posted in Management Development, Organizational Development, Workplace Issues | Leave a comment