Monthly Archives: December 2011

New Year’s Resolutions

New Year’s Resolutions can be a productive use of time IF one plans to actually carry out the goals and objectives they desire.  Especially during this last week of the old year, I think it is a perfect time to … Continue reading

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Spineless Managers

I am getting to the point where I really love shopping online versus in person.  You seem to get more information online, and at least the program is written to provide service.  Unlike the human beings that are being employed to … Continue reading

Posted in Customer Service, Management Development, Workplace Issues | Leave a comment

Saying Thank You

Have you ever heard someone say something that made you think, “hey, did I hear that right?” I was listening to a news article on TV the other day claiming that office parties are still the best way that organizations … Continue reading

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Leaning On Experience Can Make You Successful

Last year I published my first book, The Training Physical.  Although writing a book was a bigger challenge than I anticipated, promoting the book has been even more of an adventure into the unknown than I anticipated.  When the publicist … Continue reading

Posted in Leadership Development, Management Development, Workplace Issues | Leave a comment